1. Introduction
Welcome to the website of Family Orthodontics by Dr. Adam Benham (“we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal and health information when you visit our website, www.benhamfamilyortho.com, or communicate with our office online.
By using our website, you consent to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide excellent orthodontic care and improve your online experience.
a. Personal Information You Provide
When you use our website or contact our office, we may collect:
• Name
• Email address
• Phone number
• Mailing address
• Date of birth (if provided for scheduling)
• Any additional information you voluntarily submit (e.g., messages, appointment requests)
b. Health Information
If you share medical or dental details via secure forms, patient portals, or communications, this may include Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We collect and handle PHI strictly in accordance with HIPAA standards.
c. Automatically Collected Information
When you visit our website, our system may automatically collect:
• IP address
• Browser type and version
• Device information
• Date and time of visit
• Pages viewed
• Referring website
This helps us improve functionality and understand how visitors use our site.
3. How We Use Your Information
We may use your information to:
• Schedule and confirm appointments
• Respond to messages or inquiries
• Provide orthodontic or dental services
• Improve our website and communication systems
• Comply with legal, billing, or regulatory obligations
We never sell or share your personal information with third parties for marketing purposes.
4. HIPAA Compliance
We are fully committed to protecting your Protected Health Information (PHI) under HIPAA. We maintain strict administrative, physical, and technical safeguards to ensure that PHI is used and disclosed only as permitted by law.
Please do not send sensitive health details via unencrypted email or standard website contact forms. For secure communication, please use our approved patient portal or call our office directly at (469) 400-0124.
5. Cookies and Website Analytics
Our website may use cookies or analytics tools such as Google Analytics to understand visitor traffic and enhance user experience. These tools may collect anonymous information such as page views and session duration, but no identifiable health or personal data.
You can disable cookies in your browser settings if desired.
6. Data Retention
We retain your personal and health information only as long as necessary to provide services, comply with legal requirements, or maintain business records as required by state and federal law.
7. Information Sharing
We may share information only under these conditions:
• With vendors or service providers assisting with website operation or appointment scheduling (who are bound by confidentiality)
• When required by law, court order, or legal process
• With your explicit authorization (for any PHI disclosures beyond treatment, payment, or operations)
8. Security Measures
We use industry-standard security practices to protect your data from unauthorized access, alteration, or misuse. While we strive to safeguard all information, no electronic system is 100% secure, and transmission of data over the internet carries some inherent risk.
9. Your Rights
Under HIPAA, you have the right to:
• Access or request a copy of your health records
• Request corrections to inaccurate information
• Restrict certain disclosures
• Receive a printed copy of this Privacy Policy
To exercise these rights, contact us using the details below.
10. Links to Other Websites
Our website may contain links to external websites for your convenience. We are not responsible for the content or privacy practices of those sites. Please review their policies before submitting information.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website means you accept any changes.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Family Orthodontics by Dr. Adam Benham
4060 Legacy Drive, Suite 303
Frisco, TX 75034
Phone: (469) 400-0124
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.benhamfamilyortho.